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Mid Oregon Welcomes New Mortgage Manager
Introducing new in-house home loan services, we welcome our new Mortgage Manager
Mid Oregon Credit Union has hired new Mortgage Manager Matt Mitchell to manage its expanded Home Loans division, enabling its members to apply for and receive conventional mortgage services directly from the credit union, in addition to offering a broader range of home loan options.
“We are thrilled to have Matt on our team,” says Cindy Krickhahn, VP of Lending for Mid Oregon Credit Union. “His background in lending and credit union operations, as well as his leadership skills, will help us increase our offerings to Central Oregon families seeking home loan services.”
Mitchell says, “I am looking forward to helping Central Oregonians with their home-financing needs.”
Expanded Mortgage Services for Members
Since Mitchell’s arrival at Mid Oregon Credit Union, the institution has begun accepting applications for 15- and 30-year conventional mortgages, helping members with financing for new purchases and refinances, including VA loans. Mitchell notes that Mid Oregon will continue partnering with other lenders to offer the widest variety of home loan options, including Bend-based Arbor Mortgage, which served members with dedicated staff at Mid Oregon’s East Bend location until the recent transition.
Arbor Mortgage President Rob Moore says, “We want to thank Mid Oregon CU for their many years of partnership. We feel fortunate to have had the opportunity to work alongside the employees of Mid Oregon over these 11 years (that time sure flew) with first class mortgage solutions. Watching Mid Oregon CU’s growth trajectory since 2008, we knew it was only a matter of time before you would have an in-house mortgage solution back in place. We are happy that time has come, and we wish MOCU continued success.”
Extensive Credit Union Background
Before coming to Mid Oregon, Matt Mitchell served most recently for Firefighters First Credit Union of California, and before that as an executive-level consultant for Arrowhead Credit Union in San Bernardino. He holds a Bachelor of Science degree from Oregon State University and an MBA from Grand Canyon University.
He has lived and worked throughout the western U.S., including Washington, Colorado, Arizona, California, and now back to Central Oregon, where he enjoys skiing and being outdoors with his family and dogs.

Yes—we have a loan for that!
Whether you’re ready to spruce up your home for the holidays or upgrade your vehicle for winter driving, we’re here to help! Yes, we have a loan for that!
A Loan On Your List?
As the seasons change from fall to winter, it seems there’s suddenly so much to do—it can be hard to keep up with the demands on our time and budget. Holiday shopping, family visits, preparing for winter driving season—and that’s just the beginning! Relax, we’ve got you covered. Our experienced loan team can find a great loan and competitive rate for almost anything you have on your list this winter, including:
Auto loans for you—or your business. Whether it’s a new all-wheel drive SUV to keep your family safe this winter, or a new work truck for your business, we can help you find the term, payment, and payment date that works for you. Take up to 60 days to make your first payment and have a little more cash this holiday season!
Equity loans for home improvements. Want to update your kitchen or install new floors before family arrives this holiday season? Get started with a convenient Home Equity Line of Credit to keep your project on track!
Home loans too! Thinking of a new home for the holidays? Our in-house team of mortgage experts has more options than ever to help you purchase your
next home. Or, let us help you refinance your current residence to lower your monthly payment while rates are low!
Apply Online, On the Phone or In Person
It’s easy to get started—just visit www.midoregon.com and go to Apply for a Loan, give us a call at 541-382-1795, or visit your nearest branch.
Already have a loan with Mid Oregon? Maybe you could use a little extra cash for holiday gifts this year? Take a look at our “Skip-A-Payment” program, detailed below.
Simplify Holiday Spending With Skip-A-Payment
Big holiday plans, but not the budget to make them happen? Free up cash for the holidays with our Skip-A-Payment program. Just complete our simple request form and get a little breathing room to enjoy the holiday season.
The fee is just $25 per loan payment skipped. Plus, part of the Skip-a-Payment fee is donated to local nonprofit organizations. Do some good while you’re at it!
Request your loan skip now using the form at www.midoregon.com, or email info@midoregon.com at least seven days before your loan payment is due. (Please see our form for exclusions and guidelines.)

Eight Tips for Safe Holiday Shopping
It’s the season for shopping, decorating and entertaining. Mid Oregon Credit Union reminds you to be alert with your plastic cards – online or in a store. Thieves know that the holiday season is a busy time with all the shopping, decorating, and entertaining- so be extra alert – there are a lot of ways thieves may try to take advantage of you to get your sensitive information. Our list of eight tips for safe holiday shopping is below.
Be Safe and Secure
Here are some things keep in mind for safe and secure holiday shopping:
- Always monitor credit and debit card account charges and contact your financial institution immediately if anything looks unusual or even causes you to pause. Mid Oregon Online Banking provides security tools as an extra layer of protection. You can set up Account Alerts, check your balances, print statements, change your security PIN, and more.
- When shopping online, check to make sure the site is verified and the URL begins with https://. Treat public hot spots like the transparent environment they really are. Only shop from your home computer with a private Wi-Fi connection. And finally, don’t ever store your card information on a retail site – it may be convenient but it’s just not safe.
Which Card to Use?
- Credit cards offer consumers the most protection. Consider a local Visa credit card from Mid Oregon Credit Union where it can be easily monitored and where you can talk to a local person if you need assistance.
- When you make a debit card purchase, always run your debit card as a credit. If a thief runs off with your card number, there is a time lag before the issuer pays the charge. When using your PIN, the charge essentially comes out as cash so the thief can run your account dry before you have time to react.
- ATM safety: Check to see if the card reader has been tampered with or if there are any cameras or prying eyes watching you. If something seems odd about the machine, don’t continue and report it to your financial institution.
- Mid Oregon Credit Union offers a notification service for credit or debit charges. If a suspicious charge is made to your card for a set amount, or any amount, they’ll contact you so that you can investigate it right away if needed.
- As an alternative, use Pre-paid Debit cards or Gift Cards and load them with the amount you want and spend only the amount you have. Cardholders can get reimbursed for stolen pre-paid cards, if you report them right away.
Stay Up To Date With Stickley On Security
- Stickley on Security keeps you informed with up-to-date security news, education, and alerts. Go to midoregon.com and navigate to Security Alerts on the Resources Tab. Last but not least, don’t let holiday stress get the best of your holiday spirit. Make time to get together with family, friends, and neighbors. And think about reaching out in the spirit of the season and helping someone who’s less fortunate or lonely.