The Bottom Line
Small business is important to Central Oregon, and to Mid Oregon. Find tips and resources for business, and information about Mid Oregon’s commercial services and business members.

Announcing Updated Mid Oregon Website
Refreshed site with new features
Our updated Mid Oregon website has a new look! The new design is easier to use on all your devices. Whether you’re using a smartphone, tablet, or desktop computer, you’ll have faster loading, great-looking graphics and easier to find features.
Access your account from any page
We’ve updated our Account Login button so it’s now available from anywhere on the site—no matter where you go, just click the green “Login” button on any page to go straight to your account. No more scrolling, no more having to go back to the home page to log in.
Accessibility tools customized for every user
We know that all users are different. For members who have physical or visual limitations that make some websites difficult to use, we’ve introduced our ADA widget. Just click the ADA button on any page, and choose the settings or options that work best for you. Type size, colors, and settings to work best with adaptive technologies—you’re in control.
Choose with confidence
Looking for a checking account, but don’t know which one is best for you? Our automated Checking Chooser can help you narrow down your choices and find the account that will save you money and make life easier.
Click the “Help Me Choose” button on the home page or our Checking Accounts page. We’ll walk you through an easy series of questions to narrow down the best option. Then, open your account online, or ask someone to contact you by email or phone to help you get started. It’s easy and fun!
We’re excited to show our members the changes on our updated Mid Oregon website (midoregon.com), so please feel free to take a look around and let us know what you think! Send us a message anytime to submit your comments or suggestions for improvements.

Fast, Responsive Service on Home Loans
Now is a great time to refinance—maybe too great!
With mortgage rates dipping back down again, many homeowners are looking at refinancing their home loan. By lowering their loan rate, they can lower their monthly payments, pay off their loans faster, or even consolidate home loan and other debt into a single lower payment. They also consider getting fast, responsive service on home loans a priority.
Unfortunately, with so many homeowners rushing to take advantage of excellent low rates, some lenders are struggling to keep pace with demand.

Mid Oregon Home Loans Manager Matt Mitchell
According to Matt Mitchell at Mid Oregon Home Loans, this rush is causing problems for homeowners. “I’ve heard several stories recently of local borrowers not hearing back on the status of their loans, or waiting weeks for a response when contacting their lender,” he says. “As a credit union dedicated to the idea of people helping people, that’s not acceptable to us.”
Faster response, better communication
Mid Oregon Home Loans is committed to fast response, clear communications, and straight answers. Although every situation is different, Mitchell says his team at Mid Oregon Home Loans are delivering mortgage closing times within 30 to 45 days in most cases. “Of course, loans that are sold to the secondary market may have longer closing times,” he says. “But regardless, we answer our phones and we return calls. You’ll know the status of your loan request.”
If you’re not receiving a call back from your mortgage loan provider, we’re here to help. Give Mid Oregon Home Loans a call at 541-382-1795, send us an email, or click to learn more.

Help Is On The Way!
Assistance to those affected by Wildfires
Help is on the way for affected members, as we have recently introduced the Fire Assistance Relief Emergency (FARE) Loan. The FARE loan is available to members affected by Oregon’s wildfires.
The FARE loan offers the opportunity for members to borrow an amount up to their monthly gross income, with a limit of $5,000. For the life of the loan, there is a 3% fixed rate and a 48-month maximum term. Borrowers have 90 days before the first payment is due. To apply for a FARE loan, visit this link, or contact one of Mid Oregon’s seven locations in Bend, Redmond, Madras, Prineville, La Pine, and Sisters.
Extreme Fire Damage
By the end of last week, 36 active wildfires had burned nearly one million acres throughout the state of Oregon., according to the Oregon Office of Emergency Management (OEM) Fires and Hotspots Dashboard. Last week, Oregon Gov. Kate Brown said more than 40,000 Oregonians had evacuated their communities, and an estimated 500,000 people statewide were under some level of evacuation orders because of wildfires.
“We are saddened by the wildfires’ destruction of communities here in Oregon,” says Kyle Frick, VP of Marketing for Mid Oregon Credit Union. “With FARE, we hope to offer some relief to members affected by the wildfires. That is what a credit union does, people helping people.”
Partnering with American Red Cross
Mid Oregon has also partnered with the American Red Cross of Central and Eastern Oregon on a webpage where community members can make financial donations to support those in need from the wildfires. So far, our members and staff have contributed almost $10,000 through this resource, and the donations keep rolling in. We are so proud of this outpouring of care from the Mid Oregon member community.
Last week, this message from the Red Cross highlighted the extreme need for resources to support those hit hard by these wildfires:
“We have opened six shelters across the state, but the majority of our clients are staying in non-congregate hotel sheltering due to COVID-19 – a significant expense. Last night our shelter population doubled from the night before to 938 in hotels and 103 in congregate sheltering. These numbers are projected to increase as the need demands this week.
“The Red Cross is also providing meals, snacks, health & mental health, spiritual care to many hundreds more. Damage assessment, client casework, and additional financial assistance to families will begin in the days ahead. At this time, this disaster response is projected to cost around $1,000,000, and we must meet these needs!”
Please consider making a donation on this Red Cross webpage.