The Bottom Line
Small business is important to Central Oregon, and to Mid Oregon. Find tips and resources for business, and information about Mid Oregon’s commercial services and business members.
Final Mid Oregon Free Day – February 20
Free admission to the High Desert Museum, courtesy of Mid Oregon Credit Union, is scheduled for Saturday, February 20, 2016. The “Free Family Saturday” complimentary admission program supports the community with the opportunity to explore wildlife and living history right in Central Oregon’s backyard. The museum is located five minutes south from Bend on Highway 97. The Museum is open from 10 a.m. to 4 p.m., including the Rimrock Café and Silver Sage Trading Store.
“Every year we meet and greet all the families who come out for the Free Family Saturday at the High Desert Museum,” said Kyle Frick, Mid Oregon Credit Union VP of Marketing and Community Relations. “No matter what the weather, we see young and old alike who are smiling and excited to spend time enjoying this amazing Central Oregon resource!”
NOTE: Parking is limited – a free shuttle is offered from the Morning Star Christian School parking lot to the Museum and back all day. Children requiring car seats are not allowed to ride the shuttle. Thank you for your understanding.
For more information about exhibits, wildlife encounters, living history performances, music, and tours, visit the Museum’s website at www.highdesertmuseum.org
Benefits of Credit Union Membership
“Consumer Reports is out with the best and worst industries and companies for customer service”, reports CNBC in an article entitled “The best companies for customer service”. The results are based on surveys collected over three years. Industries are scored on a scale from zero to 100, with 100 being perfect customer service. According to the report gathered from all industries, “Credit unions ranked first scoring 90.”
A relationship with a credit union is all about membership, service, and loyalty. It’s about belonging to a not-for-profit financial service cooperative, with people helping people. It’s about creating value. As a member/owner, you enjoy unique benefits not available to customers of other financial institutions.
Learn how a credit union places the consumer’s interests above all else, particularly in returning financial benefits to their members. Attend a Free Workshop, “A Credit Union Can Make a Difference for You”, on Tuesday, February 23, 2016 at 6:00 p.m. The class will be held at Mid Oregon Credit Union’s East Bend branch, 1386 NE Cushing Drive, Bend. Presenting the class will be Wayne Hanson, Membership Development Manager at Mid Oregon Credit Union. Reserve your seat at beheard@midoregon.com, or call 541-382-1795. Refreshments will be served.
This introductory look inside the credit union is perfect for new members or anyone who just wants to know more about how they can effectively manage their finances.
2016 – Growing and Challenging our Team!
By Bill Anderson, Mid Oregon President/CEO
New Opportunities
We are excited to see the progress on our La Pine branch, the foundation is set and now the walls and roof are taking shape. We are planning to open in mid 2016 (Hopefully by June as weather and construction permits). In anticipation of the new location, we have been working on a charter expansion to provide access to our neighbors in North Klamath and Lake Counties. On January 7, 2016 we received approval from the National Credit Union Administration to expand the Mid Oregon charter to include Lake, Wheeler and North Klamath Counties.
This recent approval opens up new areas of opportunity and restores a historical relationship with Wheeler County, which was part of the charter from 1961 to 1998. We look forward to introducing ourselves in the new area and re-establishing our connections in Wheeler County.
Growing to Serve
Additionally, we are continuing to grow and add new staff, systems, technology and resources to serve our members efficiently and effectively. We are creating space for our growing commercial services and strategic partners as well as a potential new branch (To be announced at the Annual Meeting).
Accountability Leadership Training
Through all of this we continue to invest in our staff. We have implemented accountability leadership training and I am happy to report that nearly half of our team members have completed the certification training. The rest of our team is not far behind. You might even hear our staff speaking the new accountability language; seeing opportunities to improve member service, owning it, solving it, and doing it.
We are also implementing internal reporting to provide complete organizational visibility to keep us focused on our key growth metrics; making sure your credit union is performing well and providing us with the data we need to make adjustments along the way. The point of our efforts is to ensure that we continue to provide a safe and secure financial institution that is here to help meet your needs and achieve your dreams.
Thanks for your support!