The Bottom Line

The Bottom Line

Small business is important to Central Oregon, and to Mid Oregon. Find tips and resources for business, and information about Mid Oregon’s commercial services and business members.

“Wait, Did I Take a Toll Road?” What to Do When You Get the Text.

“Wait, Did I Take a Toll Road?” What to Do When You Get the Text.

Have you taken a toll road recently? Well, even if you haven’t, this story is for you. There is a text message going around that anyone who drives on highways or freeways should be on the lookout for and it’s just annoying enough to drive anyone mad. As you can guess, it involves toll roads and the supposed accompanying fees related to them. It goes like this.

The Toll Text

A text message appears on your phone stating you owe a toll, and you need to pay it right away. What? You say. You haven’t taken a toll road recently, that you can recall anyway. So, why would you owe a toll? The answer is, you don’t. This scam tries to make you think you owe one and if you don’t pay up, right away, you’ll be assessed some phenomenal penalty.

Examples of fake texts that ask for money for a toll road. They don't want that $6, what they are after is your personal information and account numbers.

How to Spot the Scam

The first clue that this is a scam, if you haven’t taken a toll road of course, is that you haven’t taken a toll road. The second, is that there is that oh so familiar sense of urgency that phishing scams like to use so much. Yes, if you owe tolls, the time you have to pay matters to avoid penalties, but it’s not an immediate thing, unless there is a booth or you have one of those transponders. In California, you have five days to pay the tolls, for example. And toll agencies aren’t in the habit of sending unsolicited text messages. In fact, if you owe a toll and don’t have a toll road account for wherever you happen to be driving, they don’t even have your phone number. They’ll send you a bill in the regular mail.

The Kansas Turnpike warns, “Be aware of fake messages claiming you have outstanding tolls due on a Kansas toll facility. These messages include a link or URL instructing you to visit a fake website that mimics a KTA or DriveKS web site or a toll web site in another part of the country.” The New York Thruway website has a big warning on the front page of its website, alerting drivers that “E-ZPass or Tolls By Mail WILL NEVER send a text or email requesting sensitive personal information such as credit card, birthday, Social Security number, or other personally identifiable information.”

What To Do

If you do receive one of these, delete it off of your device so there is no chance you’ll accidently click the link. Keep your eyes open for other signs of phishing, such as texts being sent from international phone numbers. And remember to drive safely out there.

Content provided by Stickley on Security.

For more tips on protecting your personal information, visit Mid Oregon’s Security and Fraud Page: https://ow.ly/hjHm50V9XE1

Don’t Get Grinched! Top Holiday Scams You Need to Know.

Don’t Get Grinched! Top Holiday Scams You Need to Know.

Safely past Thanksgiving, they’re out there waiting. Right now, the scammers are looking to ruin this holiday season of gifting for their own benefit. Whether online or in person, these greedy grinches are after what they can grab using tried and tested methods. AI is also helping scammers appear more legitimate. Some of the top scams are listed below to help you have a scam-free holiday season.

Phony Shipping Notices

Whether you’re expecting a delivery or not, scammers will alert you via phone, email, or text there’s a package on the way or you missed a delivery. They’ll claim to be from FedEx, the post office, or other package delivery service sending you a link to track the fake delivery. The links lead to a spoofed website or they can download malware. Some ask for a credit card number or other PII for the bogus delivery.
TIPS: Don’t click on any links and go to the true delivery service or merchant website to see if there’s really a package delivery needing your help. Don’t provide your PII or payment information when asked, it’s a sign something isn’t quite right.

Missing Packages

Porch Pirates are out in full force looking for package deliveries left on doorsteps and other obvious places. They love driving around neighborhoods looking for unattended deliveries. It’s free stuff for these grinch-pirates but it’s a headache for you when you’re not at home. Getting stolen merchandise replaced or refunded can take time you don’t have for the gift-giving season.

TIPS: Instruct deliveries to a side or back door when possible or send to a friend or neighbor you know will be home. Home security cameras catch Porch Pirates in the act for law enforcement. Package tracking using the legitimate delivery service website can help with delivery days and times to be on the lookout. Use delivery options like Amazon’s Key or Hub Lockers or pick up the item from the merchant when possible.

Fake Order Notices

Emails arrive about a purchase you’ve made from a retailer or third-party payment like PayPal, to verify your order. The purchase amount is enough to make you panic, and you’ll want to resolve the matter quickly. The email includes a link or phone number to dispute the order, and scammers know you’ll likely follow it. The link can go to a spoofed website to steal your PII, or it will outright ask for your payment card and login information so the scammer can go a shopping spree.

TIPS: Don’t follow links or provide sensitive information. Instead, go directly to the merchant’s true website and make inquiries from there. Check your payment card for unauthorized charges. If there isn’t anything in either of those locations, it’s likely a scam.

Sob-sters & Fake Relatives

Appeals for donations including with GoFundMe can be bogus, so if you’re giving this holiday season, stick with well-known or local charities. Calls from a family member asking for a money wire to get out of jail, for instance, call a family member to confirm it’s legit. Emails with similar scenarios, especially asking for money via gift cards, is the sign of a true scam.

TIPS: Call and verify! Contact the recipient of the donation. For family—call another family member to verify the story before sending a dime.

Content provided by Stickley on Security.

For more tips on protecting your personal information, visit Mid Oregon’s Security and Fraud Page: https://ow.ly/hjHm50V9XE1

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